Privacy Policy


CAPITAL RESORTS GROUP, LLC. (“CRG”) and its affiliated companies appreciate the trust you place in us when you ask us to finance your purchases. You trust us with your private, personal information when you relinquish a credit application or provide documents with certain financial information. We are committed to protecting your private information. CRG and its affiliated companies do not sell information about you to others.

CRG’s sources of information about you:

We collect information about you from:

  • Your transactions with us, our affiliates or others (such as your payment history or request for reservations)
  • The information we receive from a consumer reporting agency (such as your credit history)
  • Your lawyer or financial advisor (such as changing deeding information to trust ownership)

CRG’s use of your personal information

We treat your information with respect and concern for your privacy. We do not disclose any nonpublic personal information about our customers to anyone, except as permitted by law.

For example, we may share any or all information with our affiliated companies and independent CRG representatives - such as credit life or title insurance companies. We may also disclose any or all information we have collected about you to companies that perform services on our behalf (e.g. independent marketing agents), and to other financial institutions with whom we have financing agreements.

When we make this type of disclosure it is done to service your CRG account, perform services on your timeshare ownership, or on your vacation introduction package, or to inform you about Capital products and services. Before disclosing your information, we require these companies to promise to keep it confidential and use it only for the transaction we request.

Independent CRG affiliates:

CRG has relationships with lenders and third party vendors of vacation services. These companies are not CRG employees and not subject to CRG’s Privacy Policy. Because they have a unique business relationship with you, they may have additional personal information about you that CRG does not have. They may use this information differently than CRG.  Contact these lenders and vendors to learn more about their privacy policies.

Information about CRG websites:

This customer statement applies to CRG’s and its affiliates web sites. If you have internet access and want more information about our website specific privacy and security practices, click on the Privacy Policy links on www.capitalresortsgroup.com.

Protecting your personal information from unauthorized access

We limit employee access to customer information to those employees with a legitimate business reason for such access. We maintain physical, electronic and procedural safeguards to protect your personal information from being accessed by unauthorized persons.

CRG’s lenders, service providers, and marketing agents are not subject to this policy.

This policy applies to all members of the Capital family of companies.