A Capital Resorts™ Monthly Owners' Newsletter
Volume Two, Issue Five - May 7, 2015
Now, as a Capital Resorts Group member, you can discover how easy it is to book Getaway Weeks though online booking!
At the beginning of May, we launched our brand new Getaway Weeks page giving you the freedom to schedule a weeklong vacation when you want, where you want and how you want – all in the comfort of your own home. As one of the most coveted benefits available, Getaway Weeks gives you access to exciting travel options for a great price, without having to use your points.
Go to the Getaway Weeks page here to see a complete list of available inventory and schedule your next vacation today!
Ownerversary Contest Winner
To commemorate our first anniversary as Capital Resorts Group, in the February edition of The Capital Connection we asked members to share one of their “million perfect moments”. As part of the Capital Ownerversary Contest, members submitted entries for a chance to win an 8 day, 7 night vacation to one of our luxurious Capital Lifestyles properties in Miami, FL or Las Vegas, NV.
Just minutes after the newsletter went out, the submissions started flooding in! We were blown away by the number of heartwarming and funny entries we received. Thank you to all of our members that took the time to share their experiences with us! There were so many great vacation stories and photos, it was tough for us to choose just one winner. Take a look at a few of our favorite entries here.
We are proud to announce the Cassell Family of North Carolina as the winner of the Capital Ownerversary Contest. Donna Cassell submitted the winning entry as a tribute to her daughter-in-law who passed away not long after the photo was taken.
The photo, taken by another family member, is of Donna’s son and his wife strolling along one evening in Myrtle Beach on their last vacation together. The Cassell family’s story touched our hearts and brought to life our motto “home to a million perfect moments”, by proving the importance of making memories. Life is short – you have to enjoy those precious moments with loved ones while you can. And what better place to create those treasured lifelong memories than on vacation.
Customer Service Achievements
Over the past few months, the member services team has been hard at work to help give members the best customer service experience possible. Here is a look at some improvements for the month of April:
As a reminder, you can reach the member services department by phone at 844-777-2582 (CLUB) Monday through Saturday from 9:00 a.m. to 7:00 p.m. EST or email at firstname.lastname@example.org.
Many of your questions can be answered on our brand new Frequently Asked Questions page on the Capital Resorts Group website.
“It will always be memorable because it was the last time I enjoyed watching my daughter-in-law hunt for shark teeth and give them away to all of the kids who flocked to her. She passed away one month later at the age of 41. I’m so glad I had the opportunity to have her stay with me at the hotel to enjoy her favorite beach in the world.”
Foodie Photo Contest
Eating is one of the greatest pleasures of a vacation – whether you’re enjoying dinner you made in the gourmet kitchen of your suite, or an exotic local dish at one of the area’s best eateries. Many of our Capital Resorts locations are known worldwide for the food. Kennebunk is famous for their delicious lobster rolls, Wisconsin Dells for kid-friendly American dining, Pigeon Forge and Branson for their Southern, home-style cooking, Biloxi offers eclectic Cajun cuisine and Myrtle Beach has some of the freshest seafood around. This summer, share your best foodie photos with other Capital Resorts Group members through our Foodie Photo Contest. Who knows, you could win 8 days and 7 nights in a 1 bedroom at Club La Pension in New Orleans, Louisiana! Submit your best foodie photo and tell us about your food-filled summer vacation!
Club La Pension in New Orleans, LA
Benefits of Using the Online Payments
We have made paying your bill online easier than ever! Did you know that as a member with Capital Resorts Group the online portion of the owner website allows you to make and manage your payments with the click of a button?
If you haven’t already utilized this tool, here are a few reasons why you should take advantage of our online bill pay feature:
But the benefits of utilizing the owner login section don’t stop with online bill pay, there are tons of other great features available to you as well. Here you can access all of your account information including your current points balance, Capital Lifestyles level, use year and points activity management. You can even book your next vacation in just three simple steps: choose your destinations, pick your dates and book it! And under this section you can always access confirmation numbers, reservation status, history and even modify an existing reservation.
Be sure to login today to experience it for yourself!
Biloxi: Adventure Beyond the Slots
One of the more popular activities for our guests staying at Ocean View Vacation Villas in Biloxi, Mississippi is to try their hand at any of several casinos located in the area. Biloxi offers eight first-class casino resorts such as Beau Rivage, Treasure Bay and Hard Rock Hotel and Casino. While there is no shortage of opportunities to gamble, it isn’t the only thing the Gulf Coast town has to offer.
For those on a losing streak or who don’t necessarily care for gambling, Biloxi offers a number of alternatives to make your vacation enjoyable. There are attractions to intrigue the interests of everyone from children to adults and theater enthusiasts to sports fanatics.
While casinos are one of the more popular attractions, some would argue that Biloxi’s golf courses are the main tourist lure in town. Biloxi offers several 18-hole golf courses for golfers of all skill sets. For beginners or those who don’t have a natural feel for the game, The Grand Bear Golf Course is the place to go. This par 72 course designed by golfing legend Jack Nicklaus prides itself on giving golfers a fighting chance for a low score with its wide fairways and shallow sand bunkers.
For the golfers who want to take in a view while playing a round, the Great Southern Golf Club would be a good choice. Overlooking the Gulf of Mexico, the par 71 Great Southern Golf Club course was established in 1908 and is Mississippi’s oldest course. If a tee time is not available at one of those two courses, Biloxi offers several other great courses such as Sunkist Country Club, Dogwood Hills Golf Course and Gulf Hills Golf Club.
Not everyone visiting Biloxi may be interested in playing golf. But for those who still want to participate in outdoor sports, there is something for them, too. Many visitors choose to charter a fishing trip into the Gulf from one of Biloxi’s marinas. For visitors with the dream of a fishing trip, but who are prone to getting sea sick, several public piers such as the Ocean Springs Fishing Bridge are another option.
If observing sports is more of your style, then perhaps the Shuckers are a safe bet. The Biloxi Shuckers are the Milwaukee Brewers Double-A minor league baseball affiliate. Fans of baseball can try to catch a Shuckers home game near the end of summer when MGM Park finishes renovations.
A trip to the coast wouldn’t be complete without visiting the beach at least once or twice. Beaches such as Biloxi Beach and Ship Island offer guests a chance to lay out under the sun while relaxing and enjoying their vacation. Several beaches also offer water adventures such as Jet Ski and paddleboard rentals, or parasailing.
If taking home a souvenir from your vacation is on your list, there are several locations to shop throughout the Gulf Coast town. The Edgewater Mall allows visitors to shop all their favorite stores such as Aeropostale, Dillard’s and JC Penney. For shopping while enjoying the culture of the Gulf Coast, the Main Street District offers several specialty shops to stroll through.
Biloxi also features several historic tourist attractions to visit. The Saenger Theater downtown is a historic theater/museum that plays host to a number of performing art and city events. If no show is playing, there are eight other museums to check out. The Biloxi Lighthouse is a popular attraction that allows visitors to learn about the history of the structure and how it has been able to survive a number of hurricanes. The Ohr-O’Keefe Museum of Art is another well-known museum that features exhibits such as Katrina +10, an interesting display with multi-media interactions that examine the destruction, relief and recovery from Hurricane Katrina.
If the kids have fun learning about historic Biloxi, then they’ll love going to the Big Play Family Fun Center. A local favorite for birthday parties and family fun, Big Play Family Fun Center allows kids the opportunity to play exciting games such as mini golf, bumper cars and arcade games while running around the adventure park.
After a fun-filled day on the beach or touring around Biloxi, parents can unwind at one of the spas located in town. Senses Spa and Salon offers guests a chance to relax with body scrub massages, manicures and pedicures. Other spas such as Bellissimo Spa and Salon offer similar packages with massages and facials. A long day of taking in all that Biloxi has to offer can be exhausting, and a full body treatment or massage is the perfect way to relax at the end of the day.
A Perfect Moment...
Send us a photo from your vacation to email@example.com and it could be featured in an upcoming edition of The Capital Connection.
The recently planted herb and vegetable garden at The Lodges at Table Rock Lake for owners and guests to enjoy during their vacation - Photo by Michael Ayo
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