A Capital Resorts™ Monthly Owners' Newsletter
Volume One, Issue Ten - December 4, 2014
We’ve been busy at work getting our Capital Resorts Travel Blog up and running! Be sure to check it out before your next vacation for exciting information and updates on each of our properties. You can also find details on upcoming festivals and events, area attractions, outdoor adventures, restaurants and much more. Discover each of our destinations in the Capital and Lifestyles Collections to help you make the most of your next vacation with Capital Resorts Group. Access the blog directly at www.capitalresortsblog.com or from the Capital Resorts Group official website www.capitalresortsgroup.com.
Go Coast to Coast with Capital Resorts
How would you like to have access to an even wider-range of vacation experiences? Well, if you receive this newsletter, then we already know you like to travel, so we’re assuming the answer is YES! Thanks to our strategic collaboration with Coast to Coast, the largest RV network in North America, Capital Lifestyles members are now able to choose from hundreds of luxury RV parks and resorts across the United States. Members will automatically receive a Deluxe membership with Coast to Coast, giving them access to more than 400 resorts and highly-rated RV parks, the ability to take longer and more frequent vacations, discounts on travel services, savings up to 50% off on Coast affiliated resorts and ease of booking through the Tripsetter Reservation System.
At Capital Resorts Group, we strive to diversify our member’s vacation experiences by continuously adding new options. Whether you want to take your daughter and four of her friends to sleep under the stars in a tepee or your in-laws on their dream trip to the Northern California Redwoods - Coast to Coast gives our members the avenue to make these trips a reality.
Since it was formed in 1972, Coast to Coast has worked hard to establish an extensive network of the nation’s top-ranked parks and resorts that RV enthusiasts can choose from, with over 200 membership resort campgrounds throughout the US and Canada and almost 200 more Coast Good Neighbor Parks. To be a part of the Coast to Coast collection, each resort must meet a stringent list of requirements, ensuring that the quality of each facility is at a level that Capital Resorts members have become accustomed to. While vacationing at some of the nation’s top-ranked outdoor resorts, members will enjoy immaculate campsites, exclusive amenities and planned activities in a safe environment through onsite security. If you don’t have an RV, that’s not a problem because members can choose from a wide range of accommodations including cabins, RVs, park models, yurts, tents and tepees.
In addition to the Coast to Coast benefits, Capital Lifestyles members have access to luxury hunting and safari vacations with Presnell Sporting Collection, exclusive savings at home, work and while on vacation with Access Development and travel deals with RSI Network. Capital Lifestyles members also enjoy reduced points fees and greater lead times for booking reservations at their favorite Capital Collection destinations, which enhance their ownership experience.
It’s time to discover new places, meet new people and experience the great outdoors while making unforgettable memories on your next vacation with Coast to Coast and Capital Resorts Group! For even more information on benefits you will receive with Coast to Coast through your Capital Lifestyles membership, please go to capitalresortsgroup.com/coast-to-coast.html.
Capital Resorts Website Update
We’ve been promising it and now here it is! Phase 1 and Phase 2 of the Capital Resorts owner login section of the website are now live! Take some time to get online and experience it for yourself.
Phase 1 is for all things that benefit our owners because really, it’s all about you. The new addition of the owner login section allows owners to access their account information including their current points balance, Capital Lifestyles level, use year, account balance and points activity management. Here, you can also print statements and even make a payment by credit or debit card.
Phase 2 now gives owners the freedom to make and manage their reservations online. With the click of a button, you can make your reservation in three simple steps. Just choose you next vacation destination, pick your dates and book it – it’s that easy! Under this section you can always access your confirmation numbers, reservation status, history and even modify an existing reservation.
CAPITAL RESORTS' COMMITMENT TO QUIT
To show you how much we care, Capital Resorts Group has decided to host a series of events throughout 2015 dedicated to helping our members quit smoking. By now, we all know the negative impact that smoking has on our health. NOW is the time for you to KICK the habit! If you’re a Capital Resorts Group owner and your spouse or loved one is struggling to quit smoking, then please fill out the form to the right and we will contact you with details about our upcoming Commitment to Quit event in Pigeon Forge.
First Owner Adventure in Orlando
We recently hosted our first Owner Adventure in Orlando, Florida. Select owners were chosen to attend the special event where they spent several nights at the Hard Rock Hotel at Universal Orlando® Resort. The majority stayed 4 days and 3 nights enjoying the area and beautiful resort, while some just attended 1 or 2 of the scheduled events.
Owner Adventures are discounted vacations held in exciting destinations across the United States where owners have the opportunity to meet their peers, experience new places, learn about valuable updates to their vacation ownership and just have fun!
At the Owner Adventure in Orlando, many of the attendees enjoyed exploring the two onsite, world class theme parks, Universal Studios® and Universal’s Islands of Adventure®, where they were able to experience thrilling rides, shows, attractions and even movie sets. One of the most popular family favorites at Universal’s Islands of Adventure® was The Wizarding World of Harry Potter™ – Hogsmeade™, which transports each and every visitor into the magical world of Hogwarts™ to experience one of their favorite movies firsthand. Another area of the park that is particularly entertaining for all ages is the Universal CityWalk® with its endless list of restaurants, nightclubs, music, shopping, special events and cinemas.
Owners also attended an appreciation luncheon and dinner, where they learned important information such as how to maximize the benefits they receive with their vacation ownership and exciting updates. Owners also found plenty of time to hang out poolside, check out the celebrity memorabilia throughout the hotel, dine at some of the area’s five-star restaurants, go shopping, play a round of golf and relax at the luxurious onsite spa.
As this was our first Owner Adventure, we learned a lot! We now know what we liked about it, what we didn’t like and what we want to do more of - like adding a customized itinerary for each of our destinations planned in the future. We are very excited about this new opportunity for our members to realize the value of vacation ownership while enjoying unique travel experiences at a great price.
To help us plan future Owner Adventures, we need to know where you want to go! So, please email us with your suggestions at firstname.lastname@example.org.
We want to share with you experiences from couples that attended the Owner Adventure in Orlando:
Mr. and Mrs. Evans of Crystal Rivers, Florida have been Grand Crowne Resorts owners for the last 10 years and recently decided to upgrade to Capital Resorts Group. They have wasted no time taking advantage of all the new benefits they are receiving and are very excited about our continued growth. The couple has been married for 30 years and love to go on vacation together – spending most of their time relaxing and trying new food. They very much enjoyed the Owner Adventure in Orlando, especially Hard Rock’s great location near some of the area’s most popular attractions like the CityWalk® - which was their favorite.
Mr. and Mrs. Prosise of Okala, Florida were already on vacation in the Orlando area when they learned about our Owner Adventure. They decided to stop over for a few hours to learn more about Capital Resorts Group and became members on the spot. As residents of Florida, they could not be more excited about our expansion into the Sunshine State, especially our newest destination, Hollywood Beach Tower in Hollywood, Florida.
Mr. & Mrs. Evans
Mr. & Mrs. Prosise
Halloween in Biloxi
Our team in Biloxi wanted to give members and guests staying at Ocean View Vacation Villas over Halloween a spooktacular experience. In order to do this, they hosted a Halloween get together where attendees enjoyed Subway sandwiches, cookies and cupcakes. There was also a costume contest for guests interested in participating. James and Marsha Agin were the winners of the Spooky Best Costume Trophy. As you can see Mr. Agin is dressed up at Mrs. Agin and Mrs. Agin is dressed up as Mr. Agin. All members and guests staying on property also received goodie bags filled with delicious candy and a card.
SHARE YOUR OWNER EXPERIENCE!
Member Services Update
Our Member Services Team recently moved to St. Petersburg, Florida. Specialists are here to assist you Monday – Friday 9:00 A.M. to 7:00 P.M. EST and Saturday 9:00 A.M. to 3:00 P.M. EST with booking your vacation reservations, assisting with your points balance, owner website questions and Capital Lifestyles log-in assistance. Our goal is to help you utilize your Capital Resorts Group membership to the fullest, so please don’t hesitate to contact us with any questions.
Don’t forget, you can also contact us through live online chat by emailing email@example.com or by calling the Capital Club phone number at 844-777-2582 (CLUB).
© Copyright 2014-2017 Capital Resorts Group, LLC. All Rights Reserved. Capital Resorts and the Capital Resorts logo are registered trademarks, OWNERewards are trademarks, and Capital Lifestyles and Distinct Differences are service marks of Capital Resorts Group, LLC. All other marks are registered marks of their respective owners. Void where prohibited by law and where registration and/or licensing requirements have not been met.
THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING THE SALE OF A VACATION OWNERSHIP PLAN.
THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING THE SALE OF TIMESHARE INTEREST.